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Hunter helped me out today and his customer service and etiquette was amazing. Highly recommended.
Good business
The service here is spectacular. I had poorly planned for a good friend of mines birthday and had forgotten to get them a gift. With less than a few days before the birthday and just a fews before Christmas I had contacted Sam for a specific piece that I had seen on their Instagram page. They answered my request almost immediately, which was pretty surprising due to it being as close as it was to the holidays. I explained to them my situation and the urgency of pendant. We worked out the details via text and phone calls and almost as soon as the payment was processed I received the diamond pendant at my front door. And I live in Sacramento, Ca. I thought the pendant was marvelous when I saw it on the Instagram but gosh when I saw it in person my friend almost receive just a birthday card and gift card for their birthday. The piece is really amazing you can tell it was made with care and it came with a free 20” Franco chain which I truly appreciate. And on top of the amazing customer service, response and shipping time, marvelous work and beautiful packaging with the free chain, they had the best price for the piece that I wanted in the game. And my friend is in love with me for gifting them the pendant and the pendant itself. I most certainly intend on doing future business with them and I highly recommend that others should too.
Great jeweler with attention to detail. Great with communicating with the customer & will work with you no matter your circumstances. Best jeweler I’ve dealt with in my life. Will recommend 10 out of 10 times.
