Best Jewelry Store in Indianapolis, IN | Sam’s Jewelers

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In-Store Pickup

Easy-Exchange

Easy Exchange

Wide-Range

Wide Range

Gift-Card-Option

Gift Card Option

Wallet-Option

Wallet Option

Free-Shipping

Free Shipping

Christmas Luxury for HerChristmas Luxury for Her
Watch Season Shaped by PrestingWatch Season Shaped by Presting

About Our Store

A home of a unique and elegant collection of jewelry filled with love and happiness. In our online shop, you can buy one-of-a-kind, customer-centric, exclusive, modern, and affordable pieces of jewelry for every occasion and express your innermost desire and appreciation to the ones you love. Hopefully, you will find something for yourself or maybe surprise someone with a romantic gift. 

About Our Store

A home of a unique and elegant collection of jewelry filled with love and happiness. In our online shop, you can buy one-of-a-kind, customer-centric, exclusive, modern, and affordable pieces of jewelry for every occasion and express your innermost desire and appreciation to the ones you love.

Top Watch Brands

RolexRolex
PatekPatek
Audemars PiguetAudemars Piguet
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Customer Reviews

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Adrian Kimbrough
Adrian Kimbrough
⭐⭐⭐⭐⭐
24 May 2025
Great place to shop..Sam's jewelry"
ask for MAX!!**
Tommie .R
Tommie .R
⭐⭐⭐⭐⭐
29 Nov 2025
They did a wonderful job and it made for a wonderful buying experience
Sean Smith
Sean Smith
⭐⭐⭐⭐⭐
09 Sep 2023
Good price
Kalonishay Swift
Kalonishay Swift
⭐⭐⭐⭐⭐
29 Nov 2025
Always nice and friendly bought my rings and chain from them. And great with cleaning
gift-cardgift-card
  • 1. Where is Sam’s Jewelers located?

    Sam’s Jewelers is located at 6020 E 82nd St, Indianapolis, IN 46250, inside Castleton Square Mall, Indianapolis, United States.

  • 2. Does Sam’s Jewelers have multiple businesses or stores with the same name?

    No. Sam’s Jewelers is an independent business and is not affiliated with any other store using a similar name. Our only physical location is at inside Castleton Square and all our products, services and customer support are managed exclusively through this location and our official website samsjewelers.com.

  • 3. How can I shop Sam’s Jewelers products?

    • You can shop Sam’s Jewelers products both online and in-store. For online shopping, search on Google using terms like “Sam’s Jewelers,” “Sam’s Jewelers Indianapolis,” or “samsjewelers.com” to visit our official website.
    • Google Search and Maps will also show our exact store location, directions, and contact details. If you are in Indianapolis or a nearby area, you can also visit our physical store inside Castleton Square Mall for a personalized, live shopping experience.
  • 4. What type of jewelry does Sam’s Jewelers offer?

    Sam’s Jewelers is a trusted fine jewelry retailer across the United States, with a strong presence in Indianapolis and surrounding areas. We offer an exclusive collection of fine natural diamond jewelry, perfect for weddings, engagements, anniversaries, and other special occasions.

  • 5. What gold quality and colors are available?

    At Sam's Jewelers, fine jewelry is available in 10K and 14K gold, with options in yellow gold, white gold, or rose gold depending on the design. For custom orders, 18K gold options are also available based on customer preference.

  • 6. Does Sam’s Jewelers sell men’s and women’s jewelry?

    Yes. Sam’s Jewelers offers a wide range of jewelry for men, women, and unisex styles, available across multiple collections to suit every taste and occasion.

  • 7. Do Sam’s Jewelers diamonds come with certification?

    Yes. All diamonds come with certification or grading details when applicable. Online listings clearly show this information, and in-store customers receive full documentation along with guidance from our jewelry experts.

  • 8. Does Sam’s Jewelers sell lab-grown diamond jewelry?

    Yes. While our primary collection features natural diamonds, lab-grown diamond options are also available for select designs and custom orders, giving customers more choice for their jewelry.

  • 9. Does Sam’s Jewelers offer custom-made jewelry?

    Yes, Sam’s Jewelers is a preferred brand for custom-made jewelry with strong expertise in wedding and engagement jewelry. Customers can place custom orders for any type of jewelry by choosing the gold quality, gold color, diamond type, number of diamonds, and by sharing reference designs or inspirations to create a truly personalized design

  • 10. Are the online and in-store collections the same?

    Most products are available both online and in-store, and pricing remains the same for these items. However, some products are website-exclusive and may not be immediately available at the retail store.

  • 11. Do prices differ between online and in-store purchases?

    • For most shared products, prices remain the same online and in-store. In some cases, prices may vary due to differences in inventory, availability, or sourcing.
    • On our online store samsjewelers.com, customers can also benefit from exclusive online offers, welcome discounts, faster updates on new arrivals, and other online-only promotions.
  • 12. Can I order online and pick up in-store, including website-exclusive products?

    • Yes. Customers can place orders online, including website-exclusive products, and choose in-store pickup. Pickup timelines are mentioned on the product page, and our team will notify you once the order is ready for collection.
    • Choosing in-store pickup is also a great option, as it allows customers to save on shipping charges, effectively resulting in free shipping.
  • 13. What type of gift cards Sam’s Jeweller offers?

    • Sam’s Jewelers offers gift cards ranging from $50 to $5,000, available directly on our website.
    • Customers can also request a gift card for a custom amount based on their pocket-size and preference, making it a flexible option for any occasion.
  • 14. Can Sam’s Jewelers gift cards be used online and in-store?

    Yes. Sam’s Jewelers gift cards can be redeemed both on our website and at our physical store inside Castleton Square Mall, giving you the flexibility to shop however you prefer.

  • 15. Is jewelry resizing available?

    Yes. Resizing services are available depending on the design and condition of the jewelry. Our experts assess whether additional gold or metal is required or if the piece needs adjustment or cutting to achieve the correct fit. All details are confirmed after inspection.

  • 16. Does Sam’s Jewelers offer extended warranty or protection plans?

    Yes. Customers can purchase an extended warranty plan from Sam’s Jewelers for coverage beyond standard manufacturer warranties.

  • 17. What does the Sam’s Jewelers protection plan cover?

    Protection plans typically cover manufacturing defects as well as accidental damage such as cracks, drops, or everyday wear-related issues that are not covered under standard warranties.

  • 18. How does the warranty claim process work?

    Claims can be managed through a simple and transparent online process. Customers can submit claims without complicated paperwork, helping ensure quicker resolutions.

  • 19. Does Sam’s Jewelers sell authentic luxury watches?

    Yes. Sam’s Jewelers is a trusted and authorized seller of luxury watches in the Indianapolis region. We offer only authentic and genuine timepieces from brands such as Rolex, Breitling, Omega, Cartier, Audemars Piguet, and others.

  • 20. Are luxury watches new or pre-owned?

    We offer an exclusive collection of both brand-new and pre-owned luxury watches. Each product listing clearly states the watch condition.

  • 21. What conditions are luxury watches available in?

    Luxury watches may be listed as Unworn, Excellent, Very Good, Good, or pre-owned. Condition details are clearly mentioned on each product page.

  • 22. How does Sam’s Jewelers verify luxury watch authenticity?

    • Every luxury watch undergoes a thorough inspection to verify authenticity, brand originality, functionality, and overall quality before being listed for sale.
    • For brand-new luxury watches, Sam’s Jewelers sources products directly from the brand itself, ensuring complete authenticity and peace of mind for customers.
  • 23. Are luxury watches serviced before sale?

    Some watches include documented service history, while others are carefully inspected and evaluated for performance. Any available service details are disclosed on the product listing.

  • 24. Do luxury watches include original boxes, papers, or warranties?

    Packaging, documentation, and warranty coverage vary by watch. Product pages clearly specify whether original boxes, papers, or remaining manufacturer warranties are included.

  • 25. Can I order luxury watches online and pick them up in-store?

    Yes. Customers can place luxury watch orders online and pick them up from our store based on the timeline mentioned on the product page. Our team will notify you once the watch is ready for pickup.

  • 26. Is it safe to purchase high-value luxury watches online?

    Yes. Sam’s Jewelers provides a secure checkout experience and follows strict handling and shipping procedures for high-value luxury watches.

  • 27. Are luxury watches insured during shipping?

    High-value watches are shipped using secure methods. Insurance and shipping details are handled according to order requirements and applicable policies.

  • 28. Can I view luxury watches listed online at the physical store?

    In most cases, online-listed luxury watches are not available for immediate in-store viewing, as online and physical inventories are managed separately.

  • 29. Does Sam’s Jewelers provide support for luxury watch purchases?

    Yes. Our team is available to assist with product details, condition explanations, warranty questions, and general purchase-related support.

  • 30. How often is the online inventory updated?

    Online inventory is updated regularly as new jewelry and luxury watches become available.

  • 31. Does Sam’s Jewelers offer international shipping?

    At this time, Sam’s Jewelers ships only within the USA and Canada. Customers outside these regions or with specific shipping questions are encouraged to contact our team for confirmation before placing an order.

  • 32. Are product images accurate representations of the jewelry and watches?

    Yes. Product images are professionally captured to represent each item as accurately as possible. Minor variations may occur due to lighting, screen settings, or natural characteristics of materials.

  • 33. How do I contact Sam’s Jewelers customer support?

    • Customers can reach Sam’s Jewelers by visiting our physical retail store at 6020 E 82nd St, Indianapolis, IN 46250, United States, located inside the Castleton Square Mall.
    • You can also contact us via email at [email protected] or by phone at 937-626-7283 (Mobile) or 317-537-2400 (Store). Our team is happy to assist with product inquiries, orders, and general support.